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Report an Animal in Distress: Animal Protection Line: 1-800-455-9003 or submit online

Frequently Asked Questions

Before sending a message, please see if we may have already answered your question.

You can find a great pet through a sheltering organization. Check our SPCAs & Shelters page to find the one nearest you.

If you discover your pet missing, after searching your neighbourhood, contact your municipal or county Animal Service or Bylaw department. Visit municipal animal services  in person at least every two days. You should also contact the veterinarians in your area, and if possible, leave a poster with the animal’s photo and your phone number.

In Edmonton, call Edmonton Animal Services at 780-496-8860 or check the City of Edmonton’s website for a list of things you should do and pictures of recovered pets.

In Calgary, call Calgary Animal Services at 403-268-1160 or check their Impounded Animals page .  

In Red Deer, call Alberta Animal Services at 403-347-2388 or visit their website.

In Lethbridge, check with Community Animal Services.

In Grande Prairie or the County of Grande Prairie, check with Animal Control.

In Fort McMurray, head the Fort McMurray SPCA website.

Visit the Animal Care Resources section on our website for helpful tips, information and additional resources on how to provide the best care for your pet. 

The Alberta Animal Health Source website hosted by the Alberta Veterinary Medical Association’s (ABVMA) is an excellent resource for health and welfare information for domestic animals in our province.

Establishing and enforcing regulations for licensing, leashing, and controlling noise of pets is the responsibility of each municipality or county.

In Edmonton, call the Edmonton Animal Care & Control Centre by calling the City’s 311 line, or check the City of Edmonton’s website for a list of things you should do.

In Calgary, call Calgary Animal Services at 403-268-2489 or visit their website for tips.

In Red Deer, call Alberta Animal Services at 403-347-2388 or visit their website for more information.

In Lethbridge, call Community Animal Services 403-320-4099 or visit their website for more information.

Anywhere else, call your town or county hall and ask for the Animal Services or bylaw department.

Unless a wild animal is in immediate danger, it is usually best to leave it alone. To get specific information, call the Wildlife Help Line at 1-888-924-2444 or check with the wildlife rehabilitation centre nearest you.

It may not be orphaned, so it’s usually best to leave a young jack rabbit or fawn where it is. Mother deer and hares often leave their young on their own, so their scent doesn’t attract predators. If the young animal appears sick or injured, or is in an unsafe location, call the Wildlife Help Line at 1-888-924-2444 or check with the wildlife rehabilitation centre nearest you.

The Alberta SPCA is not affiliated with any SPCAs or humane societies within or outside of Alberta. Organizations that are designated as “Canadian” sometimes conduct fundraising campaigns in Alberta, but donations given to them do not support the Alberta SPCA. For example, the Canadian SPCA is a Quebec organization and donations made to them are used for their programs in Quebec.

Our Donor Relations Department is here to help. You can email your new information to [email protected], or call us at 780-447-3600 ext. 3746. If you get voicemail, please leave the new details in message. We’ll call or email to confirm your information has been updated.

Still have a Question? Let's Talk!

Head Office

For all other inquiries, you can send an email, write or call us:

Mailing address:

Alberta SPCA
17904 118 Ave NW
Edmonton, Ab
T5S 2W3
[email protected]

Phone:

map

Report an Animal in Distress

Animal Protection Line:
1-800-455-9003

Donor Relations

Donations, tax receipts. memberships & address changes 780-447-3600 ext. 3746
[email protected]

Animal Heroes Lottery & 50/50s

Pet Safekeeping Program

For people and pets in crisis
Crisis Line: 780-447-3600 ext. 3750
Fax: 780-455-5990
[email protected]

Education Resources

Communications & Media Relations

Media Resources

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Abused or neglected animal

Under the Animal Protection Act, peace officers have authority to investigate concerns of animal abuse or neglect if there is reason to believe that an animal is:

(a) deprived of adequate shelter, ventilation, space, food, water or veterinary care or reasonable protection from injurious heat or cold,
(b) injured, sick, in pain or suffering, or
(c) abused or subjected to undue hardship, privation or neglect.

Does your concern meet these requirements?

Animal that is in immediate danger
Who to call

In Edmonton:
311
Edmonton Animal Care & Control Centre

In Calgary:
403-205-4455
Calgary Humane Society

On a First Nation or Reserve:
Contact Band leadership or the RCMP

Outside Calgary, Edmonton, or First Nations:
1-800-455-9003 or complete online
Alberta SPCA

What you need when you call:
Address, details (must be firsthand), date and time, description of owner and animals

What next

If your concern is regarding intentional cruelty to
an animal, contact your local police or RCMP. If the
animal is in immediate danger, call 911.

If not, start again.

Abandoned animal

Stray animals and abandoned animals are different.
An abandoned animal has been intentionally left behind by their owner or caretaker, without proper care or intention to return.

A stray animal may or may not have an owner or caretaker, and is wandering at large (off the owner or caretaker’s property).

Wildlife

Contact a wildlife organization near you.

Who to call

In Edmonton:
311
Edmonton Animal Care & Control Centre

In Calgary:
403-205-4455
Calgary Humane Society

Outside Calgary and Edmonton:
1-800-455-9003
Alberta SPCA or complete online

Is the stray animal injured?
Who to call

Companion Animals
In Edmonton:
311
Edmonton Animal Care & Control Centre

In Calgary:
311
Calgary Animal Services

Outside Calgary and Edmonton: 
Contact municipal enforcement / bylaw office

Livestock
Contact Livestock Identification Services at 1-866-509-2088.
After hours, contact your local non-emergency police line

Short-term pet care during crisis

Review our materials

Surrendering an animal

Contact your local animal shelter.