Looks Can Be Deceiving

When our Alberta SPCA Peace Officer first arrived at the suburban home, she thought she was at the wrong address. The property was well-kept and there were no visible signs that animals might be in distress; none of the obvious clues our team members normally see.

Then the Peace Officer turned to the home’s left. She could see three cats in the window of the garage. Her heart sank.

Animals in crates after being rescued

The property owner agreed to let the Peace Officer into the garage, and the moment the door opened, she was hit with by a wave of humidity. She felt her lips and tongue go numb from the stench of ammonia inside the building. The smell was so strong, the team immediately called the local fire department for help monitor the toxicity of the air.

While our Animal Protection Services Team is used to seeing appalling conditions, the situation inside this garage was beyond heart breaking. Cat feces was piled two feet deep in some parts of the building, and everything felt damp. Most of the cats were able to roam around the garage but several were confined to wire kennels and may have been for several years.

Collecting the 31 cats proved to be a challenge. Due to the ammonia level in the garage, team members could only spend three to four minutes inside at a time. Once they were all safely in our care, the cats were immediately taken to a veterinary clinic. Several of them required baths due to the amount of feces on their fur.

Our Peace Officers are trained to continue looking for subtle signs that animals may be in distress, even when a property looks good at first blush. These clues can include the use of air freshers to try and mask odours or animals peeking out from behind closed curtains. Many people who collect animals will do their best to cover up issues, but our animal protection team members remain diligent when assessing the situation.

Fortunately, we were able to save most of the cats in this particular case despite serious health and behavioural issues. We worked with our veterinary and shelter partners to provide the cats with the care and attention they needed so they could eventually be connected with loving families who can provide homes that meet all their needs. Every animal deserves this and we are committed to making it happen.

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Abused or neglected animal

Under the Animal Protection Act, peace officers have authority to investigate concerns of animal abuse or neglect if there is reason to believe that an animal is:

(a) deprived of adequate shelter, ventilation, space, food, water or veterinary care or reasonable protection from injurious heat or cold,
(b) injured, sick, in pain or suffering, or
(c) abused or subjected to undue hardship, privation or neglect.

Does your concern meet these requirements?

Animal that is in immediate danger
Who to call

In Edmonton:
311
Edmonton Animal Care & Control Centre

In Calgary:
403-205-4455
Calgary Humane Society

On a First Nation or Reserve:
Contact Band leadership or the RCMP

Outside Calgary, Edmonton, or First Nations:
1-800-455-9003 or complete online
Alberta SPCA

What you need when you call:
Address, details (must be firsthand), date and time, description of owner and animals

What next

If your concern is regarding intentional cruelty to
an animal, contact your local police or RCMP. If the
animal is in immediate danger, call 911.

If not, start again.

Abandoned animal

Stray animals and abandoned animals are different.
An abandoned animal has been intentionally left behind by their owner or caretaker, without proper care or intention to return.

A stray animal may or may not have an owner or caretaker, and is wandering at large (off the owner or caretaker’s property).

Wildlife

Contact a wildlife organization near you.

Who to call

In Edmonton:
311
Edmonton Animal Care & Control Centre

In Calgary:
403-205-4455
Calgary Humane Society

Outside Calgary and Edmonton:
1-800-455-9003
Alberta SPCA or complete online

Is the stray animal injured?
Who to call

Companion Animals
In Edmonton:
311
Edmonton Animal Care & Control Centre

In Calgary:
311
Calgary Animal Services

Outside Calgary and Edmonton: 
Contact municipal enforcement / bylaw office

Livestock
Contact Livestock Identification Services at 1-866-509-2088.
After hours, contact your local non-emergency police line

Short-term pet care during crisis

Review our materials

Surrendering an animal

Contact your local animal shelter.