Supporting Caregivers and Animals: A Cat Rescue Story

When people are struggling with mental health issues, animals often bear the brunt of their pain. 

Following reports of many cats on rural property, Alberta SPCA Peace Officer Karen was saddened to find almost 30 cats living in a small trailer home on rural property.   

While the cats appeared to be fed and were not obviously sick or injured, their living conditions were appalling. The strong smell of ammonia was evident even before going inside. Once our Peace Officer crossed the threshold, it was even worse. Inside, feces coated the floor, and upon closer inspection the cats were found to have scratchy and itchy ear mites. 

“The cats definitely couldn’t remain here for a long time,” said Officer Karen. “Even though they weren’t in immediate danger, conditions like this can lead to chronic health problems and, in the worst cases, death.” 

 

A Collaborative Approach 

It first looked like a distressing case of intentional neglect, but the situation was more complex than that. 

“The caregiver told me she was living with several mental health conditions,” said Officer Karen. “She was getting the help she needed, but it consistently took her away from her home. In the meantime, her cat situation had gotten well out of her hands.” 

As it so often is, she had started with just a few pet cats but feeding them outdoors had attracted others to the property. Without proper spaying and neutering, there were now several litters of kittens, and the situation had simply become overwhelming. 

“When I talked with the caregiver, she was clearly distraught at how this turned out,” said Officer Karen. “She never thought it could get this bad. Nothing about this was intentional, she simply did not have the capacity to care for the cats.” 

The caregiver had arranged for food and water to be left for the cats, but no one was there to provide proper oversight and care for these animals. Officer Karen knew a collaborative approach, rather than an aggressive one, would be the best way forward — both for the caregiver and for the animals in distress.  

“She was eager to have our help,” said Officer Karen. “It was evident she had been trying to deal with the cats herself but was making no progress.”  

 

Cat Rescue 

With the caregiver on board, Officer Karen began the difficult process of capturing the 27 cats. 

“Some were very friendly,” she said. “They came right up to me for pets.” 

But not all were so approachable, puffing up when she came close or bolting at her sight. About half the cats were taken at first, but the remaining ones were afraid or aggressive.  

“Because they were still being fed and not in immediate need of veterinary care, I felt comfortable leaving some of them behind temporarily,” she said. 

The caregiver continued being receptive to advice and guidance, placing and regularly checking live traps for the remaining cats. After a few days, they were captured and on their way to adoption partners. 

Three cats remained with the caregiver, on the condition that they would be spayed or neutered. We provided resources to help find low-cost veterinary care and left her with a list of contacts for nearby rescues and pet food banks that may be able to support her should she need it. We also committed to follow-up visits to ensure the situation remained stable. 

“Building a rapport with this caregiver was essential,” said Officer Karen. “This individual clearly cared about her cats. She was respectful and communicative with me the entire time. But even though I knew she wanted what was best for them, I don’t know what she would have done if we hadn’t been called out there. I don’t know what would have happened to those cats.” 


Alberta SPCA peace officers respond to thousands of calls per year, investigating animals in distress across the province. While seizure remains a crucial part of animal welfare, education and understanding are equally important for long-term prevention.  

With 80% of our funding coming from donations, we rely on generous Albertans to enable us to be on the front lines of animal protection.  

Click here to learn how you can contribute to animal welfare today! 

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Abused or neglected animal

Under the Animal Protection Act, peace officers have authority to investigate concerns of animal abuse or neglect if there is reason to believe that an animal is:

(a) deprived of adequate shelter, ventilation, space, food, water or veterinary care or reasonable protection from injurious heat or cold,
(b) injured, sick, in pain or suffering, or
(c) abused or subjected to undue hardship, privation or neglect.

Does your concern meet these requirements?

Animal that is in immediate danger
Who to call

In Edmonton:
311
Edmonton Animal Care & Control Centre

In Calgary:
403-205-4455
Calgary Humane Society

On a First Nation or Reserve:
Contact Band leadership or the RCMP

Outside Calgary, Edmonton, or First Nations:
1-800-455-9003 or complete online
Alberta SPCA

What you need when you call:
Address, details (must be firsthand), date and time, description of owner and animals

What next

If your concern is regarding intentional cruelty to
an animal, contact your local police or RCMP. If the
animal is in immediate danger, call 911.

If not, start again.

Abandoned animal

Stray animals and abandoned animals are different.
An abandoned animal has been intentionally left behind by their owner or caretaker, without proper care or intention to return.

A stray animal may or may not have an owner or caretaker, and is wandering at large (off the owner or caretaker’s property).

Wildlife

Contact a wildlife organization near you.

Who to call

In Edmonton:
311
Edmonton Animal Care & Control Centre

In Calgary:
403-205-4455
Calgary Humane Society

Outside Calgary and Edmonton:
1-800-455-9003
Alberta SPCA or complete online

Is the stray animal injured?
Who to call

Companion Animals
In Edmonton:
311
Edmonton Animal Care & Control Centre

In Calgary:
311
Calgary Animal Services

Outside Calgary and Edmonton: 
Contact municipal enforcement / bylaw office

Livestock
Contact Livestock Identification Services at 1-866-509-2088.
After hours, contact your local non-emergency police line

Short-term pet care during crisis

Review our materials

Surrendering an animal

Contact your local animal shelter.