Buying Pets Online

Online marketplaces and social media have made it easier than ever to find animals for sale or adoption. The internet can be a valuable tool for researching breeds, learning about animal care, locating shelters and rescues, or connecting with responsible breeders. However, it can also make it easier for irresponsible sellers to advertise animals without prioritizing their health, welfare, or long-term well-being. 

Although many major online platforms prohibit the sale of live animals, purchasing an animal online can still happen quickly and without enough consideration. While responsible breeders may use online platforms to share information about their animals, some sellers prioritize profit over animal welfare and may not provide the care, transparency, or support needed to ensure animals are healthy and placed in appropriate homes. 

Taking time to research where an animal comes from, ask questions, and meet the animal and their current guardian in person can help you make an informed decision and support responsible animal welfare practices. 

Using the Internet to Find a Pet

The internet is a useful resource when beginning your search for a new companion animal. It can help you learn about different breeds, understand their needs, and determine what type of animal may be best suited for your household. Many animal shelters have pictures of adoptable pets online for you to browse before visiting the shelter. However, online research should be the first step, not the only step. Meeting an animal in person and learning about their personality, health history, and care needs are important parts of making an informed decision. 

If you are considering adoption, learn more about finding the right shelter or rescue and what to look for when choosing an organization. 

Finding Specific Breeds at Animal Shelters

If you have a particular breed in mind when looking for your next pet, you may still be able to find them through an animal shelter or rescue. Animal shelters and rescues often have a variety of different species and breeds of pets. You may also find that by visiting an animal shelter, you will connect with an animal you didn’t expect. It’s important to keep in mind that while pets of the same breed may share similar characteristics, there is no guarantee that all pets within a litter will exhibit those characteristics. Visiting an animal shelter will allow trained staff to assess your individual needs, lifestyle, and preferences, then help you to find a pet that is best suited for you. 

Traits of a Responsible Breeder

If you decide to purchase an animal from a breeder online, it is important to find one who prioritizes animal welfare. Responsible breeders are committed to the health, behaviour, and long-term well-being of their animals.

A responsible breeder should:

  • Willingly show you where the animals spend most of their time
  • Allow you to meet the animals used for breeding
  • Be transparent about the animal’s health, temperament, and living conditions
  • Explain potential genetic health concerns associated with the breed
  • Provide health records and relevant veterinary information
  • Offer guidance on caring for and training your animal
  • Ask questions to ensure their animals are going to suitable homes
  • Provide references and a written contract

Responsible breeders take an active role in supporting the lifelong welfare of their animals and are willing to answer questions before and after an animal goes to a new home.

 

Watch for Red Flags

Whether you find an animal online or through another source, take time to research and ask questions before making a commitment.

Be cautious if a seller:

  • Refuses to let you visit where the animals are raised
  • Is unwilling to show you the animals used for breeding
  • Cannot provide health records, vaccination information, or details about the animal’s care
  • Pressures you to make a quick decision or requests payment before you have met the animal
  • Is unwilling or unable to answer questions about the animal’s health, history, temperament, or living conditions

These warning signs may indicate poor breeding practices or that the animal’s welfare has not been prioritized. Taking the time to learn where an animal comes from can help support responsible animal care and ensure you are prepared for the commitment of bringing an animal into your home.

Be Prepared for the Commitment

Before bringing an animal home, take time to research their needs, understand the responsibilities involved, and make sure you can provide proper care throughout their life. Whether adopting or purchasing, making an informed decision helps support animal welfare and gives your new companion the best opportunity for a healthy and happy future.

Additional Resources

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Abused or neglected animal

Under the Animal Protection Act, peace officers have authority to investigate concerns of animal abuse or neglect if there is reason to believe that an animal is:

(a) deprived of adequate shelter, ventilation, space, food, water or veterinary care or reasonable protection from injurious heat or cold,
(b) injured, sick, in pain or suffering, or
(c) abused or subjected to undue hardship, privation or neglect.

Does your concern meet these requirements?

Animal that is in immediate danger
Who to call

In Edmonton:
311
Edmonton Animal Care & Control Centre

In Calgary:
403-205-4455
Calgary Humane Society

Outside Calgary and Edmonton:

1-800-455-9003 or complete online

Alberta SPCA

 

What you need when you call:
Address, details (must be firsthand), date and time, description of owner and animals

What next

If your concern is regarding intentional cruelty to
an animal, contact your local police or RCMP. If the
animal is in immediate danger, call 911.

If not, start again.

Abandoned animal

Stray animals and abandoned animals are different.
An abandoned animal has been intentionally left behind by their owner or caretaker, without proper care or intention to return.

A stray animal may or may not have an owner or caretaker, and is wandering at large (off the owner or caretaker’s property).

Wildlife

Contact a wildlife organization near you.

Who to call

In Edmonton:
311
Edmonton Animal Care & Control Centre

In Calgary:
403-205-4455
Calgary Humane Society

Outside Calgary and Edmonton:
1-800-455-9003
Alberta SPCA or complete online

Is the stray animal injured?
Who to call

Companion Animals
In Edmonton:
311
Edmonton Animal Care & Control Centre

In Calgary:
311
Calgary Animal Services

Outside Calgary and Edmonton: 
Contact municipal enforcement / bylaw office

Livestock
Contact Livestock Identification Services at 1-866-509-2088.
After hours, contact your local non-emergency police line

Short-term pet care during crisis

Review our materials

Surrendering an animal

Contact your local animal shelter.