Tackling Wicked Problems in Animal Welfare

At the Alberta SPCA, we’re committed to continuous learning and collaboration to advance animal welfare across Alberta. After attending our recent Animal Welfare Symposium, Executive Director Leanne Niblock was inspired by a talk from Dr. Ed Pajor on the idea of “wicked problems.” In her message below, she reflects on how this concept can help guide the way we approach complex challenges in our work.

A Message from Our Executive Director

Have you heard of a “wicked problem”? I hadn’t before Dr. Ed Pajor presented on One Health at the University of Calgary at our inaugural Animal Welfare Symposium.

According to Dr. Pajor, wicked problems are socially complex and involve many stakeholders with differing perspectives and expectations. These problems are not easily solved. They often require a shift in thinking — from a focus on finding a solution to committing to continuous intervention. Tackling wicked problems means changing mindsets, habits and behaviours across entire communities.

Dr. Pajor described animal welfare as a wicked problem, and I see his point. However, should we let this overwhelm us and give up on making things better? I don’t think so (and for the record neither does Dr. Pajor) but I do think it should make us think differently about how to approach challenges in our community.

What if we thought of animal welfare not as a problem to solved, but as a verb — actions we take every day to improve lives? What if we focused on root causes, worked collaboratively and aimed for change across systems?

Here’s a great example. Back in 1978, the animal welfare community in Alberta held a similar symposium, hosted by the University of Calgary. Many of the pressing issues discussed then are still with us today. However, one problem did see real progress.

The folks back then thought dog poop in public places was a serious issue. It was both an environmental and health hazard. So, what did they do? The community came together. They worked with many stakeholders to change mindsets, habits and behaviours. They made it easy for dog walkers to get their hands on poop bags. They campaigned to make it socially acceptable to stoop and scoop. They changed bylaws to make it an offense to not clean up dog feces. Problem (pretty much) solved. This shows us change is possible — even on issues that seem entrenched.

We can make a difference. But it takes all of us working together, challenging norms and committing to action. This means we need to get wicked ourselves.

Thanks for everything you do!

Leanne Niblock, Executive Director, and Hope

Alberta SPCA Executive Director Leanne with her dog Hope.
Scroll to Top
Abused or neglected animal

Under the Animal Protection Act, peace officers have authority to investigate concerns of animal abuse or neglect if there is reason to believe that an animal is:

(a) deprived of adequate shelter, ventilation, space, food, water or veterinary care or reasonable protection from injurious heat or cold,
(b) injured, sick, in pain or suffering, or
(c) abused or subjected to undue hardship, privation or neglect.

Does your concern meet these requirements?

Animal that is in immediate danger
Who to call

In Edmonton:
311
Edmonton Animal Care & Control Centre

In Calgary:
403-205-4455
Calgary Humane Society

Outside Calgary and Edmonton:

1-800-455-9003 or complete online

Alberta SPCA

 

What you need when you call:
Address, details (must be firsthand), date and time, description of owner and animals

What next

If your concern is regarding intentional cruelty to
an animal, contact your local police or RCMP. If the
animal is in immediate danger, call 911.

If not, start again.

Abandoned animal

Stray animals and abandoned animals are different.
An abandoned animal has been intentionally left behind by their owner or caretaker, without proper care or intention to return.

A stray animal may or may not have an owner or caretaker, and is wandering at large (off the owner or caretaker’s property).

Wildlife

Contact a wildlife organization near you.

Who to call

In Edmonton:
311
Edmonton Animal Care & Control Centre

In Calgary:
403-205-4455
Calgary Humane Society

Outside Calgary and Edmonton:
1-800-455-9003
Alberta SPCA or complete online

Is the stray animal injured?
Who to call

Companion Animals
In Edmonton:
311
Edmonton Animal Care & Control Centre

In Calgary:
311
Calgary Animal Services

Outside Calgary and Edmonton: 
Contact municipal enforcement / bylaw office

Livestock
Contact Livestock Identification Services at 1-866-509-2088.
After hours, contact your local non-emergency police line

Short-term pet care during crisis

Review our materials

Surrendering an animal

Contact your local animal shelter.